Welcome to The Greenway Medical Practice
The doctors and staff are pleased to welcome you to The Greenway Medical practice in Cleckheaton. We are located on the first floor of the purpose-built Health Centre, opposite the bus station. Follow the signs and access us via the stairs or the lift.
Our team consists of 5 GP’s, 2 Nurse Practitioners, 3 Practice Nurses, 3 Health Care Assistants and a Phlebotomist, plus a range of reception and administrative staff. We are also a training practice, so will often have a GP-in-training working with us.
We take pride in offering a high quality service that is friendly, prompt and comprehensive. Please take a look around the website for further information about the practice and the wide range of services we offer. You will also find other health-related information and links that we hope will be useful.
IMPORTANT CORONAVIRUS INFORMATION
Updated 18th March 2020
Changes to the way we are working
In line with Government guidance the practice is actively trying to minimise patient attendance at the surgery in order to reduce the risk of patients and our staff contracting the Coronavirus. To do this, we actively encourage patients to;
- Register to order prescriptions online - at the present time, we will issue this over the phone, however please avoid ringing us at busy times (i.e. 8am - 10am and 1.30pm - 2.30pm)
- Nominate a pharmacy for your prescriptions to be sent electronically, so you don't have to come to the surgery to collect them - you can do this by telephone too, or note on your request your preferred pharmacy.
- Telephone the surgery if you have any queries - if you need an appointment you will be placed on a triage list for a doctor to ring you, and might not need to come to the surgery
THE PRACTICE IS NOW ACTIVELY TRIAGING BY TELEPHONE ALL REQUESTS FOR AN APPOINTMENT WITH A DOCTOR OR NURSE PRACTITIONER
ROUTINE ANNUAL HEALTHCHECKS HAVE BEEN SUSPENDED - PATIENTS WILL RECEIVE A PHONECALL INSTEAD.
The UK has now moved from the containment phase to the delay phase of managing the COVID-19 pandemic.
In response to guidance issued 16th March 2020 by NHS England, if you have a new continuous cough and/or high temperature/fever, the advice is to self-isolate for 7 days if you live alone, or isolate the whole household for 14 days if you live with others. For more information on self and household isolation, please click https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-households-with-possible-coronavirus-covid-19-infection
If your symptoms do not improve, please use the NHS 111 Online Coronavirus Service.
If you are suffering from any of the Coronavirus symptoms it is important that you do not come to the surgery, and seek help online via NHS 111.
In addition, the practice has taken the decision under the guidance on NHS England to switch off all online appointment booking.
Please bear with us whilst we navigate the continuously changing situation and advice from NHS England and the Government, and look out for updates on or website and facebook page.
Kirklees Community Response Service
Kirklees Council have opened a new dedicated helpline as part of their Covid-19 Community Response.
They're working alongside citizens and local organisations to make sure that together we can all support our neighbours and communities over the coming weeks. They are working especially closely with local voluntary sector organisations through our partners at Volunteering Kirklees (part of Third Sector Leaders).
Together they've developed a co-ordinated Community Response, including a Kirklees Council
helpline and online forms that anyone can use to either request help, or to offer support to others.
Their response teams in local places will be matching requests for help with offers of support, so that we can work together to support the most vulnerable in our communities.
How to request support or offer support...
Anyone can let us know about the things they need help with, or that someone who they are
concerned about might need help with. Individuals, organisations and businesses can also tell us about the support they may be able to offer to others.
· Online forms: https://www.kirklees.gov.uk/beta/advice-support-and-sharing/covid-19-community-response.aspx
· Community Response helpline: 01484 226919
The helpline is managed by Kirklees Direct and opened at 9am on Wednesday 25th March. It will initially be open from 8am to 6pm weekdays. We will review this daily. Citizens and organisations can share information with us online at any time.
Use our Online Consultation System
Tell us about your problem and request medical advice - or ask an admin question - and we’ll respond usually within 3-4 hours if the request is submitted before 12 noon on our usual practice working days.
Find us on Facebook @greenwaymedicalpractice
The Greenway Medical Practice was inspected by the Care Quality Commission on Tuesday 31st May 2016. Their report concluded that the practice is 'GOOD' at providing a Safe, Effective, Caring, Responsive and Well led service to our patients.
(Site updated 27/03/2020)